Support
Help & Troubleshooting
Having trouble opening the app? These steps fix the most common issues — especially the 360 Total Security browser block.
Use the official published URL
Always open the app from the official link. Bookmark it on your phone or computer.
Open sunyani-church-manager.lovable.app- The published URL is trusted by most browsers and security tools.
- Avoid sharing temporary preview links — they expire and may be flagged as "unknown".
- On mobile, use Add to Home Screen for a one-tap shortcut that opens like an app.
Fix: 360 Total Security blocks the app
360 Total Security's Browser Protection sometimes flags new web apps as "unknown". Use these steps to whitelist Harvest International Ministry (HIM).
Option A — Whitelist the site (recommended)
Open 360 Total Security
Go to Protection › Browser Protection (Webshield)
Open Settings › Trusted Websites / Whitelist
Add these addresses
https://sunyani-church-manager.lovable.app*.lovable.app*.lovableproject.comSave and reload the app
Option B — Temporarily disable Webshield
Open 360 Total Security › Protection
Toggle Webshield / Browser Protection off
Reload the published URL
Option C — Try another browser
Open the published URL in Chrome, Microsoft Edge, or Firefox (without the 360 extension). If it opens, the issue is purely the 360 browser's blocker.
Still not working?
- Check your internet connection.
- Clear your browser cache and cookies, then reload.
- Send a screenshot of the block message to your church administrator.
- Contact: info@harvestchapel.com · 0206726844