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Help & Troubleshooting

Having trouble opening the app? These steps fix the most common issues — especially the 360 Total Security browser block.

Use the official published URL

Always open the app from the official link. Bookmark it on your phone or computer.

Open sunyani-church-manager.lovable.app
  • The published URL is trusted by most browsers and security tools.
  • Avoid sharing temporary preview links — they expire and may be flagged as "unknown".
  • On mobile, use Add to Home Screen for a one-tap shortcut that opens like an app.

Fix: 360 Total Security blocks the app

360 Total Security's Browser Protection sometimes flags new web apps as "unknown". Use these steps to whitelist Me&You Church.

Option A — Whitelist the site (recommended)

1

Open 360 Total Security

From the system tray or Start menu.
2

Go to Protection › Browser Protection (Webshield)

Some versions call it "Surfing Protection".
3

Open Settings › Trusted Websites / Whitelist

4

Add these addresses

https://sunyani-church-manager.lovable.app*.lovable.app*.lovableproject.com
5

Save and reload the app

Close the browser tab, then open the published URL again.

Option B — Temporarily disable Webshield

1

Open 360 Total Security › Protection

2

Toggle Webshield / Browser Protection off

Just for a moment — turn it back on after.
3

Reload the published URL

If it works, the block was the cause — go back to Option A and whitelist it permanently.

Option C — Try another browser

Open the published URL in Chrome, Microsoft Edge, or Firefox (without the 360 extension). If it opens, the issue is purely the 360 browser's blocker.

Still not working?

  • Check your internet connection.
  • Clear your browser cache and cookies, then reload.
  • Send a screenshot of the block message to your church administrator.
  • Contact: info@harvestchapel.com · 0206726844